Reliable After-Sales Support
Continuing support for customers using material testing instruments and laboratory equipment supplied by ASEW.
Customer Support
Support Beyond the Equipment Purchase
The relationship with a testing equipment supplier does not end with delivery. Customers may require assistance with equipment operation, technical questions and service-related requirements during the equipment's working life.
ASEW provides after-sales support for customers using its range of material testing instruments, concrete testing machines, soil testing equipment, aggregate testing machines and other laboratory equipment.
ASEW
Customer Support
After-Sales Support
How We Can Assist
Support requirements can vary according to the equipment and application. Our team can understand the requirement and guide customers towards the appropriate support.
Product Assistance
Assistance related to equipment supplied by ASEW and its intended application.
Service Assistance
Support for customers who require assistance regarding service or equipment-related requirements.
Technical Guidance
Guidance for technical questions associated with testing instruments and laboratory equipment.
Follow-Up Support
Continued communication regarding customer equipment and support requirements.
Product Portfolio
Support Across Our Testing Equipment
ASEW's portfolio includes equipment for material testing, concrete testing, soil testing, aggregate testing and related laboratory applications.
Explore Products →Customer Support Process
Simple. Direct. Customer-Focused.
Tell us what you need and provide the relevant equipment details so that your requirement can be understood clearly.
Contact Us
Share your after-sales or equipment-related requirement with the ASEW team.
Discuss the Requirement
Provide relevant equipment information and explain the assistance required.
Receive Assistance
Proceed with the appropriate support based on the requirement and equipment.
Services & Support
Explore Our Other Support Services
ASEW Support
We're Here to Support Your Testing Requirements
Whether you need technical assistance, calibration support or help with your equipment, contact ASEW with your requirement.